Included
Only published reviews that have not been deleted. Every star rating contributes once.
Transparent method · version 1
How Jotify Reviews ratings work
The displayed rating is a plain arithmetic mean of published, non-deleted reviews. Jotify does not call it a proprietary trust score and does not secretly increase a rating for paying, verified or claimed Pages.
Excluded
Pending, hidden, rejected and deleted reviews do not affect the public average or distribution.
Labels
Invited, verified-experience and relationship disclosures add context but do not change the numerical weight.
Integrity review
Automated rules only prioritize independent human review. They never publish, hide, reject or label a reviewer automatically.
Owner controls
A Page team may respond or flag a review. It cannot remove, publish or rewrite a review about itself.
Appeals
Eligible reviewers and Page teams can appeal. Response and resolution deadlines are recorded and evidence references are hashed.
Calculation
public average = sum(published star ratings) ÷ number of published reviews
Rating distributions show the count and percentage for each star level. Trend views compare published review averages over explicit time windows; they are descriptive and are not a prediction of quality.
