Transparent method · version 1
How Jotify Reviews ratings work
The displayed rating is a plain arithmetic mean of published, non-deleted reviews. Jotify does not call it a proprietary trust score and does not secretly increase a rating for paying, verified or claimed Pages.
Included
Only published reviews that have not been deleted. Every star rating contributes once.
Excluded
Pending, hidden, rejected and deleted reviews do not affect the public average or distribution.
Labels
Invited, verified-experience and relationship disclosures add context but do not change the numerical weight.
Integrity review
Automated rules only prioritize independent human review. They never publish, hide, reject or label a reviewer automatically.
Owner controls
A Page team may respond or flag a review. It cannot remove, publish or rewrite a review about itself.
Appeals
Eligible reviewers and Page teams can appeal. Response and resolution deadlines are recorded and evidence references are hashed.
Calculation
public average = sum(published star ratings) ÷ number of published reviews
Rating distributions show the count and percentage for each star level. Trend views compare published review averages over explicit time windows; they are descriptive and are not a prediction of quality.
